Catering Policies

Catering &
Event Policies.

General service guidelines · August 27, 2026

Proposal Validity

Unless a proposal states otherwise, pricing and availability are subject to change until the proposal is accepted and the event is confirmed in writing.

Minimums

Minimum spends, guest counts, staffing requirements, delivery fees, service charges, and travel fees may apply depending on the event type, location, date, and level of service.

Final Headcount

Final guest counts must be submitted by the deadline in the client agreement. The final confirmed count is used for purchasing, staffing, production, and billing.

Dietary Needs & Allergies

Clients must disclose known dietary restrictions and allergies during planning. Maison Legacy Hospitality will make reasonable efforts to accommodate documented needs, but a kitchen or venue may not be allergen-free.

Staffing & Service

Staffing is determined by guest count, menu, venue layout, service style, event duration, and production requirements. Additional service time or staffing requested after confirmation may incur additional charges.

Rentals & Equipment

Specialty rentals, tabletop, linens, furniture, equipment, glassware, and other third-party items may be quoted separately unless specifically included in writing.

Travel & Venue Access

Events outside the standard service area may require travel, transportation, lodging, parking, delivery, or other location-related fees. Venue access and load-in requirements must be disclosed during planning.

Overtime & Changes

Overtime, last-minute menu changes, additional guests, extended service, or changes to the event scope may result in additional charges and are subject to availability.

Final Authority

The signed proposal, contract, invoice, and event-specific terms control if they differ from these general website guidelines.

These are general website policies, not a substitute for an event-specific contract. Have your final policies and client agreement reviewed for your jurisdiction and business model.